Delivery Policy
Delivery Policy
At The Sophie Store, we are committed to providing our valued customers with a seamless and transparent shopping experience. Our delivery policy is designed to ensure clarity and convenience. Please take a moment to familiarize yourself with our policy:
Visibility and Accessibility:
- Clear Visibility: Our delivery policy is prominently displayed and easily accessible on our website. You can find it by clicking on the "Delivery Policy" link in the Header and footer of our website.
Expected Delivery and Processing Times:
- Processing Time: For physical products, we typically process orders within 3 business day after they are placed. This allows us to prepare your order for shipment.
Delivery Time:
- 7-10 Working days
Delivery Costs:
- Free Delivery: We are pleased to offer free delivery on all orders. We dont charge our customers for shipping cost.
International Shipping:
- International Orders: If you are placing an international order, please note that delivery times may vary due to customs processing and local postal services. Any applicable customs fees or taxes are the responsibility of the recipient.
Tracking Your Order:
- Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.
At The Sophie Store, our aim is to provide you with a shopping experience that is not only enjoyable but also transparent and reliable. If you have any questions or require further assistance regarding our delivery policy, please don't hesitate to contact our friendly customer support team at support@thesophiestore.com
Thank you for choosing The Sophie Store. We look forward to serving you and ensuring your order reaches you in a timely and efficient manner.